Customers of cloud services demand very high levels of availability, the flexibility to frequently change the services they consume and the confidence of knowing their critical business data is secure from loss. To provide these assurances, Datacom delivers to Odin Automation customers the tools, specialist skills and systems to manage this business critical provisioning and billing system.
Datacom provides a range of comprehensive support offerings to maintain, manage and run your Odin Automation environment efficiently, securely and proactively. These services include:
We customise our managed services to align with both the customer’s capability to operate the Odin Automation platform and their cloud service business strategy. This enables our team to integrate with and support the customer’s own support teams.
Managed Services delivers many benefits to Cloud Service Providers who wish to take full advantage of the feature-rich functionality of Odin Automation, including:
With more than 45 years’ experience in the provision of support for critical systems, Datacom is the exclusive provider of managed services for Odin Automation. Our support for Odin Automation is directly backed by a team of more than 30 support specialists, applying the disciplines of the internationally recognised ITIL support methodology and available to you and your clients 24 hours a day, 365 days a year.